Digital Transformation - Evoke International Skip to content

digital transformation

BUILDING DIGITAL CAPABILITY & SUSTAINABILITY 

We believe Digital Transformation is not just a technology shift, it’s a generational mindset shift of how companies grow, engage and manage their relationships with their customers, employees and larger world in the experience economy.

Concern is growing about how technology is affecting issues such as jobs, wages, inequality, health, resource efficiency and security. These changes are altering the world so drastically that all companies need to undergo a transformation to avoid going extinct. This transformation means integrating digital technology into all areas of a business to fundamentally change how companies operate and deliver value to customers. While this might be a scary vision for some, it is one of the strongest drivers of change: companies need to adapt their business models to remain in business. As a Strategic Digital Transformation Consultancy, we will assess where you are, understand where you want to be, and create the roadmap for how to get there.

Data has become the most coveted new natural resource, and whomever can successfully capture and gather insights from it, and then feed that harnessed data into their product development, customer engagement and marketing strategies in a way that creates amazing experiences – generates brand love… and wins.

Digital Transformation is not just an IT or marketing initiative, but a commercial strategy and the first step of any organization to truly embrace and leverage new technologies along with changing consumer behaviors to grow existing business and expand into new products and services – increasing revenue and reducing cost.

From this:

to this:

shifting patterns & market disruptors

Our services

PERFORMING DIGITAL STRATEGY AUDITS & BENCHMARKING

UNDERSTANDING WHERE YOU ARE AND WHERE YOU WANT TO BE:

Digital Readiness

Assess organization readiness for Digital Transformation

Competitive Benchmarking

Understand digital initiatives compare vs competition

digital pulse

Assess current digital transformation initiatives and against objectives and goals

building digital capacity

UPLIFTING THE CAPABILITY OF YOUR ORGANIZATION BY:

Digital Marketing Training

Training based on the University of Cambridge Judge Business School MBA program curriculum 

Digital mentoring

C Level 1:1 digital mentoring

digital safari's

Digital offsites for leadership teams connecting with tech companies, VC’s and Startups

CREATING NEW CUSTOMER EXPERIENCES

DELIVERING CUSTOMER DELIGHT:

Customer Journey Maps

Building customer journey maps blending the physical and digital journey

Mix Reality Marketing

Developing Omnichannel solutions using NFC, QR, AR and VR technology combing physical and digital retail

Conversational commerce

Developing solutions using AI enabled chat bots and WhatsApp to create 1:1 communication channels with your customer

BUILDING A DIGITAL INNOVATION ECOSYSTEM

CREATING AN INNOVATION ECOSYSTEM FOCUSED ON GROWTH

New Business models

Experimenting with new digital business models and building new products and services

hackathons

ringing the outside in connecting with tech companies, VC’s and startups and incubating new ideas

Digital think tanks

Provide ideas, insights and reports on industry trends, competitor activity and new innovations

UNLOCKING CUSTOMER DATA AND INSIGHTS

UNLOCKING INSIGHTS THAT DRIVE REPUTATION AND REVENUE

Digital Reputation Management

Develop fast effective reputation management solutions- Using our proprietary systems, across all digital platforms and channels

Customer Place

Combining all customer data into a single view which unlocks insights and drives revenue 

Frictionless Onboarding

Using Blockchain and AI technology for faster customer onboarding and eKYC

DESIGNING A DIGITAL OPERATING MODEL & ROADMAP

DESIGNING A DIGITAL STRATEGY that DELIVERS YOUR GOALS

Digital market training

raining based on the University of Cambridge Judge Business School MBA program curriculum

hackathons

ringing the outside in connecting with tech companies, VC’s and startups and incubating new ideas

Digital think tanks

Provide ideas, insights and reports on industry trends, competitor activity and new innovations

WE WILL Assess, understand, design, build and run digital operations. 

NEARLY 20 YEARS OF EXPERIENCE LEADING DIGITAL TRANSFORMATION FOR SOME OF THE LARGEST BRANDS IN THE WORLD

We understand challenges and opportunities from both the senior executive and operational clients lens. We utilize tools, techniques, frameworks and strategies that have been tried and tested for some of the largest brands in the world.

Our leadership team developed the University of Cambridge Judge Business School MBA Program on Digital Marketing.

Digital Transformation clients

Evoke International clients

services packages

ASSESS & UNDERSTAND

Performing Digital Strategy: Audits & Benchmarking
Understanding where you and where you want to be
  • 1. Digital Readiness – Assess organization readiness for Digital Transformation
  • 2. Competitive Benchmarking - Understand digital initiatives compare vs competition
  • 3. Digital Pulse – Assess current digital transformation initiatives and against objectives and goals
  • Time Frame:

    60 days

design

Designing a Digital Operating Model and Roadmap
Designing a digital strategy which delivers your goals
  • 1. Digital Operating Model  -Designing the correct digital organization and types of resources required
  • 2. Digital Roadmap – Creating a 3 year digital roadmap with clear vision strategy and KPIs
  • 3. Digital Content Factory – Developing a digital content factory model to feed an always on digital marketing strategy
  • Time Frame:

    90 days for Module Parts 1 & 2, Part 3 - Ongoing

uplift

Building Digital Capacity
Uplifting the capability of your organization by
  • 1. Digital Marketing Training  - Training based on the University of Cambridge Judge Business School MBA program curriculum
  • 2. Digital Mentoring – C Level 1:1 digital mentoring
  • 3. Digital Safaris – Digital offsites for leadership teams connecting with tech companies, VCs and Startups
  • Time Frame:

    3-Day Workshops, or Ongoing Training and Mentoring 1 hour per month per person for 12-months. Digital Safaris - 2-3 days (customized packages available)

build

Building a Digital Innovation Ecosystem
Creating an innovation ecosystem focused on growth
  • 1. New Business Models – Experimenting with new digital business models and building new products and services
  • 2. Delivering customer delight
  • 3. Customer Journey Maps –Building customer journey maps blending the physical and digital journey
  • 4. Mix Reality Marketing  – Developing Omnichannel solutions using NFC, QR, AR and VR technology combing physical and digital retail
  • 5. Conversational Commerce  – Developing solutions using AI enabled chat bots and WhatsApp to create 1:1 communication channels with your customer
  • 6. Hackathons – Bringing the outside in connecting with tech companies, VCs and startups and incubating new ideas
  • 7. Digital Think Tank– Provide ideas, insights and reports on industry trends, competitor activity and new innovations
  • Time Frame:

    Customized Programs Based on Modules 1 and 2

Remote

Virtual Employee Experiences
Delivering employee delight
  • 1. Employee Journey Maps –Building employee journey maps blending the physical and digital journey
  • 2. Mixed Reality Workforce  – Developing Omnichannel solutions using NFC, QR, AR and VR technology combing physical and digital employee experiences for remote forces working from home - creating virtual office work environments and collaborations
  • 3. Real-time Communications & Wellness  – Developing solutions using AI enabled chat bots, automated wellness checks (automated to HR) and WhatsApp to create 1:1 communication channels with your employees
  • Time Frame:

    Customized Programs Based on Modules 1 and 2

Implement

Unlocking Customer Data and insights
Unlocking insights that drive reputation and revenue
  • 1. Digital Reputation Management – Using our proprietary systems, develop fast effective reputation management solutions across all digital platforms and all digital media channels
  • 2. One Customer Place – Combining all customer data into a single view which unlocks insights and drives revenue
  • 3.Frictionless Onboarding – Using Blockchain and AI technology for faster customer onboarding and eKYC
  • 4. Audience Modeling–  Modeling audiences for digital media planning and buying including segmentation and persona development
  • Time Frame:

    Customized Programs

The assessment gives us the foundation to improve you or your organizations access to existing and emerging markets, make a name for itself, change perceptions and win new business. It will also establish the core identity that will guide and protect the corporation for many years to come, improve its human resources, and create the systems, skills and processes that will let it continue or begin to function as a cohesive unit. This also gives your organization the ‘feel’ it desires, and the ability to act energetically and proactively. Planning and codifying internal communication procedures as soon as possible will also help ensure an organization’s employees are informed, happy, able to meet the challenges of the outside world and ultimately be more productive – creating genuine and organic external communications.

ASSESSMENT